{"id":187,"date":"2024-06-10T08:15:37","date_gmt":"2024-06-10T08:15:37","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=187"},"modified":"2025-03-03T13:24:05","modified_gmt":"2025-03-03T13:24:05","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/returns-exchanges\/","title":{"rendered":"Returns + Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b69be1 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"1b69be1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0efdaf8 the-content elementor-widget elementor-widget-text-editor\" data-id=\"0efdaf8\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"the-content\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&lt;ol&gt;\r\n \t&lt;li&gt;&lt;b&gt; Eligibility for Returns and Exchanges&lt;\/b&gt;&lt;b&gt;\r\n&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We accept returns and exchanges within &lt;\/span&gt;&lt;b&gt;{{RETURN PERIOD}} days&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; from the date of delivery, provided the item is:&lt;\/span&gt;&lt;\/li&gt;\r\n&lt;\/ol&gt;\r\n&lt;ul&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unused and in its original packaging&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Not a final sale or non-returnable item (e.g., personalized products)&lt;\/span&gt;&lt;\/li&gt;\r\n&lt;\/ul&gt;\r\n&lt;ol start=&quot;2&quot;&gt;\r\n \t&lt;li&gt;&lt;b&gt; Return Process&lt;\/b&gt;&lt;\/li&gt;\r\n&lt;\/ol&gt;\r\n&lt;ol&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contact our support team at &lt;\/span&gt;&lt;b&gt;{{BUSINESS EMAIL}}&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; to request a return authorization.&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ship the item to the address provided in our response.&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Once received and inspected, we will process your refund or exchange.&lt;\/span&gt;&lt;\/li&gt;\r\n&lt;\/ol&gt;\r\n&lt;ol start=&quot;3&quot;&gt;\r\n \t&lt;li&gt;&lt;b&gt; Refunds&lt;\/b&gt;&lt;\/li&gt;\r\n&lt;\/ol&gt;\r\n&lt;ul&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Approved refunds will be processed within &lt;\/span&gt;&lt;b&gt;{{REFUND PROCESSING TIME}} days&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; to your original payment method.&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Shipping costs are &lt;\/span&gt;&lt;b&gt;non-refundable&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; unless the return is due to an error on our part.&lt;\/span&gt;&lt;\/li&gt;\r\n&lt;\/ul&gt;\r\n&lt;ol start=&quot;4&quot;&gt;\r\n \t&lt;li&gt;&lt;b&gt; Exchanges&lt;\/b&gt;&lt;b&gt;\r\n&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you wish to exchange an item, we will send the replacement once we receive the original product. Additional shipping charges may apply.&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li&gt;&lt;b&gt; Non-Returnable Items&lt;\/b&gt;&lt;\/li&gt;\r\n&lt;\/ol&gt;\r\n&lt;ul&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Gift cards&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perishable goods&lt;\/span&gt;&lt;\/li&gt;\r\n \t&lt;li style=&quot;font-weight: 400;&quot; aria-level=&quot;1&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clearance or final sale items&lt;\/span&gt;&lt;\/li&gt;\r\n&lt;\/ul&gt;\r\n&lt;span style=&quot;font-weight: 400;&quot;&gt;For further assistance, contact us at &lt;\/span&gt;&lt;b&gt;{{BUSINESS EMAIL}}&lt;\/b&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;\/span&gt;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b21669 elementor-widget elementor-widget-html\" data-id=\"4b21669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n    document.querySelector(\"#the-content .elementor-widget-container\").innerHTML = document.querySelector(\"#the-content .elementor-widget-container\").innerText\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":16,"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":212994,"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/pages\/187\/revisions\/212994"}],"wp:attachment":[{"href":"https:\/\/thestore.morshedworx.com\/cosmetics\/multi\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}